Sound service network
Thoughtful after-sales service
PALMARY provide following free repair guarantee for you :-
Main Unit : 12-24 months
Probe : 12 months
Optional Parts : 6 months
Free repair instruction :-
1.Contact our agent in your country for common problem solution.
Return the damaged products with manufacturing defect to PALMARY for repair directly . The freight cost for shipment should be paid by us.
Paid repair instruction :-
All cost should be paid on your side.
1.Expiry of guarantee period.
2.If the products are damaged by man .
Kindly please provide us with following information when above after-sales service is needed :-
. Serial number of the product
. Warranty Card
. Your contact details